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How to Buy

BUYING PROCESS

The steps to buy a product in Alcachofa Shop are the following:

  1. Section "Games", click on the desired category.

  2. Within the category, pick a product for a more detailed description of it.

  3. Select the desired option from the dropdown list (eg "Windows - Spanish") and click "Buy".

  4. Once on the screen shopping cart, we can continue adding products. Also allows us to "erase" any products selected by mistake. Being online download products, we can not add more than one copy of the same product to the shopping cart. When we have finished filling in the Shopping Cart, click on "Check Out".

  5. From the screen "Billing Information" you can change the direction for the invoice and add any comments you want. Click "Continue".

  6. On the "Order Summary" will appear the order details, including taxes and the billing information. If you don't comply with any of the items in detail, you can rewind back to the form and select again or delete what you wants.

  7. Once conformity with the details of the order press "Confirm Order". The store will automatically redirect to the PayPal website, where you can choose to pay by using your PayPal user account, or by entering a valid credit card number. When the payment is made, IT IS IMPORTANT to click on the button "Return to Alcachofa Soft S.L." for the order to be updated as "paid". Otherwise, you can not access the download page of the product you purchased. If this occurs, send us an e-mail to nomentero@alcachofashop.com detailing the problem.

    You can download your products from the order detail page in the "My Account" control panel. To improve the quality of the download and web functionality, products are divided into several volumes, compressed in RAR format. If you have no RAR files decompression tool you can get one in WinRAR's website by following this link .

    If you are using a download manager, remember that you must have previously entered the shop with your user account to download the files. You can download each file a maximum of 5 times. Whenever you click on the link, the shop set off a download, even if you have not completely downloaded the file. If you exceed this limit and you need more downloads, contact us and we will look at your case.

In you are reported any CRC error uncompressing the file follow the instructions below:

  1. Open the corrupted file with WinRar
  2. Go to Tools->Repair file (alt+r).
  3. Choose the location where the rest of the rar files are.
  4. When the file is repaired, WinRar creates a file named “fixed.[something].rar”. To uncompress, just move the old rar file to another folder (it’s better not to delete for it may be necessary repair the file again). Then, rename “fixed.[something].rar” to “[something].rar”.
  5. Uncompress the file normally.

ALCACHOFA SOFT is not liable for misuse of this online store by the customer.

DELIVERY

Online download products are available immediately upon payment at PayPal provided you have clicked the button "Back to Alcachofa Soft S.L. Otherwise, please send an email to nomentero@alcachofashop.com and our Technical Service Support will solve the error as soon as possible.

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