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Conditions of Use
(NOTE: This is NOT a certified translation of the original Spanish text)

OBLIGATIONS OF THE PARTIES

ALCACHOFA SOFT S.L. agrees that the product will be available within the deadlines stipulated at the time that PayPal confirms payment, and inform the customer of any issues that may arise.

The CUSTOMER may download an electronic invoice in PDF format of the items purchased within seven (7) days from date of purchase, from the control panel of your account.

ALCACHOFA SOFT also seek the servers that host its products remain operational and error free. ALCACHOFA SOFT shall in no way responsible for problems in the Internet connection of the CLIENT or problems in access to the virtual store from the connection.

CUSTOMER SERVICE

You can contact us to send us your questions, queries or suggestions through the email address tienda@alcachofashop.com

PAYMENTS OPTIONS

The only form of payment accepted in this store is via PayPal, either through a PayPal user account or by entering the details of your credit card. Payment is always done securely from PayPal's servers. If you want more information on how this service works, click the following link to go to the PayPal website (http://www.paypal.es/es).

WARRANTY

All products have been tested to work under the minimum requirements detailed in the product page. In case of malfunction, send an email to alcachofa@alcachofasoft.com detailing the problem.

Payment will not be refunded under any circumstances. Once located and fixed the error, ALCACHOFA SOFT will send to the CUSTOMER, for free, a downloadable patch for repairing his personal copy of the product.

PERSONAL DATA PROTECTION

Complying with current requirements, the personal data of our customers will be stored and processed under the LOPD (Spanish Personal Data Protection Act). For more information, see our Privacy Policy.


ALCACHOFA SOFT shall not be responsible for the misuse of this online store by the customer.

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Copyright © 2009 Alcachofa Soft S.L. | C.I.F.: B45469376
C/ Bajada Colegio de Infantes, 5. C.P. 45002 Toledo (Spain)
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